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If you have questions that weren’t answered in this guide, we’re here to help.
Search the User Guide
Start by using the search button at the top of the page. Type in a keyword related to your question to quickly find relevant topics and troubleshooting steps.
You can also click the floating button at the bottom of the screen at any time to return to the user guide and search again.
Contact Our Team
If you’re still stuck or need a little extra help, there are three ways to reach us:
Live chat: Use the chat button on the left side of the platform to send a message directly to our team. We’ll respond as quickly as we can.
Email: Send an email to researchers@useglass.com. This inbox reaches our entire research team, and we’ll make sure your question gets to the right person.
Schedule a meeting: If your question requires a deeper discussion, we’re happy to connect live. Just mention that in your email or chat message, and we’ll help set up a time that works for you.